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Bob Jones
Managing Partner

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ROBERT R. “BOB” JONES
Managing Partner

Bob has more than 25 years of executive-level operating and consulting experience, having held senior operations management positions for both start-up and turn-around ventures. He also has implemented lean-enterprise projects for several public and privately held companies and worked with a wide range of industries using different technologies. He completed his undergraduate work in human resources and attended the Stanford Advanced Management College.
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Tom Kerr, Ph.D.
Senior Associate

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TOM KERR, Ph.D.
Senior Associate

Tom has been employed in higher education for more than 40 years and is president of Innovative Consultants, a firm specializing in project development and educational consulting. Before moving into his current position, he was president and CEO of Campus Group International Education Services Inc. and served as associate vice president of university partnerships at Fairleigh Dickinson University. In his distinguished career, Tom also held various positions at Drexel University, Rowan University, Boston University and Northeastern University, and gained national recognition for his expertise in curriculum development, recruitment, retention and other essential issues in higher education. He holds the B.S. and M.S. in industrial engineering from Northeastern University and the Ph.D. in higher education from Boston College.
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Tim Clapp, Ph.D.
Senior Associate

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TIMOTHY “TIM” CLAPP, Ph.D.
Senior Associate

Tim has more than 30 years of academic, industrial and consulting experience, and has developed operational excellence programs for academic, healthcare, industrial and transactional organizations. He served 26 years on the faculty at North Carolina State University, where he focused his research and teaching in the areas of quality improvement methods, advanced problem solving and new product development. As a Lean Six Sigma Master Black Belt, Tim has developed and taught the spectrum of topics in the Lean Six Sigma Body of Knowledge and coached/evaluated more than 200 projects for Green Belt, Black Belt or Master Black Belt certification. He holds the Ph.D. in mechanical engineering from North Carolina State University.
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Alisa Hunt-Lowery

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Alisa Hunt-Lowery

Alisa has over 15 years of engineering and process improvement experience in a myriad of industries including pharmaceuticals, healthcare, government, semiconductors, clinical research, textiles, banking, and energy supply.  She has extensive experience leading and facilitating cross functional teams, utilizing skills such as: process mapping, Kaizen events, 5S, Design of Experiments, and SPC.  Using process and data analytics, industrial engineering and Lean Six Sigma project execution, she has mentored projects worth over $57 million dollars in documented savings, cost avoidance and operational benefits such as patient safety, increased capacity, enhanced throughput and reduced cycle time. Alisa has trained over 800 Yellow Belts, Green Belts, and Black Belts in the Lean Six Sigma methodology using practical examples and hands on exercises.  Currently, she is leading the Lean Six Sigma deployment in a state government agency.  Part time, she is an adjunct lecturer in the Department of Textile Engineering, Chemistry, and Science at North Carolina State University.

Alisa graduated from North Carolina State University in 1998 with a BS in textile engineering.  She graduated from North Carolina State University in 2004 with a MS in industrial engineering.
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Bob Snyder
Founder/Senior Associate

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ROBERT L. “BOB” SNYDER
Founder and Senior Associate

Bob has honed his skills for more than four decades in manufacturing and corporate management and is adept at working within all levels of an organization. He has a broad, multi- disciplinary background in administration, operations, quality and sales in the automotive and other industries. Bob has extensive, hands-on experience in implementing lean manufacturing and has been trained in the Toyota Production System. He successfully managed companies with $3 million to $350 million in sales in the rubber, plastic and metal industries, and has hands-on experience in successfully administering turnarounds, start-ups, closures and sales of foreign operations. He is a graduate of West Virginia University with a degree in business administration and holds a master’s degree from the University of Dayton.
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Jeff Bickford
Senior Associate

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JEFF BICKFORD
Senior Associate

Jeff’s experience in engineering and manufacturing has evolved over his 25-year career, having held positions in operations, engineering, quality and supply chain management. He has held several executive management positions, as well, and was instrumental in adapting lean principles in each of his assignments. Jeff has a practical understanding of how lean principles function in operating and service environments. His educational credentials include a B.S. in industrial engineering from Northeastern University.
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Mike Ferguson

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Mike Ferguson

Mike has more than 30 years of academic, industrial and consulting experience. He has developed online training materials and quality software programs for both academia and industry. He served over 29 years at North Carolina State University, where he held several positions. He was the IT Director for the College of Textiles, an Extension Specialist, and Assistant to the Dean for Special Projects where he focused on developing online learning materials and implementing a learning management system for the textile industry. He holds a B.S. in Textile Chemistry and a M.S. in Textiles.